Tags: Ordering - Payments - Tokens - Delivery - Subscriptions & Memberships

How can I pay for something custom that’s not a store product or something quoted?

There are occasions where we may customize something for you that doesn’t exactly fit a store product but isn’t something we quote.  For this reason we have this product to allow you to pre-pay for a custom service as instructed by our project coordination team: https://www.engineeringexpress.com/product/single-tokens-pre-purchase/ NOTE: Payments made through this system are NOT REFUNDABLE, …

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How To Use Master Plans – TER’s – Calculator Reports Purchased From Engineering Express

READ BELOW BEFORE USING PLANS PURCHASED FROM ENGINEERING EXPRESS FOR YOUR PROJECT   General Information: The documents you receive contain a physical or digitally certified engineer seal. They are intended to be used to assist in obtaining a building permit and construct the component conveyed in the plan.  In all cases, additional documentation is required …

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is the 6th Edition Florida Building Code still valid? That’s what it says on my plan.

If the controlling permit for your project is dated prior to Jan 1, 2021, then the  6th Edition Florida Building Code is still valid.  Otherwise, you will need to place an order for an updated version of the plan (please visit EngineeringExpress.com/store/ to start your search (We recommend beginning with the brand needed if known …

is the 6th Edition Florida Building Code still valid? That’s what it says on my plan. Read More »

I need to create an NOA / product approval for my product. What’s the process?

Start by reading our articles about product approvals by Clicking Here.  You’ll learn when they’re really needed, what information we need, how they help, and much more. When you’re ready for us to help & have the information gathered in the articles, visit EngineeringExpress.com/ExpressPass to apply for access & request a quote for your product …

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I have a different brand product than the one you specify but it’s similar. How can I get mine certified for permit?

This would require the project to be site specific. Please visit EngineeringExpress.com/ExpressPass to apply for access to request a quote for a site-specific project. Click ‘apply for access’, fill the form and in the description box, please give us an idea of the project you are looking for. After submitting a team leader will contact …

I have a different brand product than the one you specify but it’s similar. How can I get mine certified for permit? Read More »

How can I cancel an online order?

This can only be done if the order has not been processed or shipped. Please contact our office for further assistance or use our Live Chat feature.

Can I get a discount on volume plan store orders?

Engineering Express has developed an efficient system for volume discounts.  Discounts are offered by purchasing Tokens in bulk. This allows volume orders to be spread out over time & products, and also avoids license fee charges. Visit EngineeringExpress.com/Tokens for more information about our token system and bulk discounts.

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