I have a change in a site specific project that’s in progress / completed. What do I do?
Please contact our project manager through your ExpressPass dashboard
About Our Site-Specific Project Process (ExpressPass)
I need to create an NOA / product approval for my product. What’s the process?
Start by reading our articles about product approvals by Clicking Here. You’ll learn when they’re really needed, what information we need, how they help, and much more. > In short, products ‘inside the rule‘ require product approval in Florida. > This is done by a combination of testing & rational analysis as determined by code. …
I need to create an NOA / product approval for my product. What’s the process? Read More »
I have a different brand product than the one you specify but it’s similar. How can I get mine certified for permit?
This would require the project to be site specific. Please visit EngineeringExpress.com/ExpressPass to apply for access to request a quote for a site-specific project. Click ‘apply for access’, fill the form and in the description box, please give us an idea of the project you are looking for. After submitting a team leader will contact …
I have a different size generator than those listed on a concrete pad master plan. How can that be added?
This would require the project to be site specific. Please visit EngineeringExpress.com/ExpressPass to apply for access to request a quote for a site-specific project. Click ‘apply for access’, fill the form and in the description box, please give us an idea of the project you are looking for. After submitting a team leader will contact …
I need an inspection done. Can you help?
Due to our exposive national demand & specialized design expertise, Engineering Express no longer performs inspections. Visit EngineeringExpress.com/directory/ for a list of S. Florida engineering firms that could help you with your request or search online for a local engineer near you.
I’m a homeowner in need of a site specific plan / custom project. Can you help?
Unfortunately Engineering Express does not work directly with homeowners for site-specific projects. Visit EngineeringExpress.com/directory/ for a list of S. Florida engineering firms that could help you with your request or search online for an engineer near you.
I received a comment from the city / building department / plan reviewer on an online plan. What do I do?
FIRST: Get the permit # & plan reviewer’s contact information. THEN: Get the comments IN WRITING. LAST: Provide us with our order # (for online orders) or Project # (for site-specific ExpressPass orders). Forward that information to [email protected] We are not going to be able to help you without ALL the above information. Note: comments …
How can I modify an existing quote request placed through ExpressPass?
Please contact our project manager through your ExpressPass dashboard
I need a wind calculation for a roof. Can Engineering Express help with that?
As of mid-20201 Engineering Express is taking a break from roof designs to focus more on other building components. Visit EngineeringExpress.com/directory/ for a list of S. Florida engineering firms that could help you with your request.
I can’t find an order that was supposedly emailed to me. What can I do?
Please check your email spam folder. If you still can’t or have not received it after being notified the “Completed” status of your order please email us your order information at [email protected] & ask that it be re-emailed.
How can I change a contact for your ExpressPass site specific project?
Access your ExpressPass account with your ExpressPass code and click edit profile. For existing projects, you will be able to change/modify the contact for your project. For new projects, you can select the new contact at the time of ordering. You can edit modify, & delete the contact list from the edit profile page.
I ordered a project through E-Tempest. What’s the process for receiving a digitally signed-sealed file?
Engineering Express provides engineering review & certification of orders placed through E-Tempest shutter software. If you ordered the digitally signed and sealed file from E-Tempest, it will be emailed to you as a PDF attachment. If you requested Hard copies but need a digitally signed – sealed file, please contact E-Tempest directly.
I’m looking for a model not shown on the chart in a Technical Evaluation Report (TER). What do I do?
Engineering Express would love to have every model unit of an A/C or generator pre-engineered. We can only engineer what we’re hired to do by the manufacturer so letting them know is always an option. If you are a contractor & in need of our help right away, you would need to order a site-specific …
How can I clarify my account status with Engineering Express?
If you have reason to believe your account is not in good standing, or if a designer tells you they cannot process your work due to your account status, contact our office to help you further with your request by sending an email to [email protected] or using our general Contact Us form.
I have a question about project statuses and what DRAFT means
To understand draft & final sealed work, see this article. Project statuses are mostly self-explanatory throughout ExpressPass & the online ordering system. If you have questions, send us a Live Chat.
How do I check the project status of my project with Engineering Express?
Use our convenient Status Page to check your order. If it’s an online order, you can also find the status & track your package on your Dashboard. For ExpressPass users, log in to ExpressPass & look under ‘orders & quotes’.