I received a comment from the city / building department / plan reviewer on an online plan. What do I do?

FIRST:  Get the permit # & plan reviewer’s contact information.

THEN: Get the comments IN WRITING.

LAST:  Provide us with our order # (for online orders) or Project # (for site-specific ExpressPass orders).

Forward that information to [email protected].  We are not going to be able to help you without ALL the above information.

Note:  comments that request additional work that was not part of our project scope may be subject to additional fees which will be discussed with you before the additional work begins.

Last Update: July 8, 2021  

July 8, 2021  Company  
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