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Helpful information on the use of our many company systems & resources

How can I pay for something custom that’s not a store product or something quoted?

There are occasions where we may customize something for you that doesn’t exactly fit a store product but isn’t something we quote.  For this reason we have this product to allow you to pre-pay for a custom service as instructed by our project coordination team: https://www.engineeringexpress.com/product/single-tokens-pre-purchase/ NOTE: Payments made through this system are NOT REFUNDABLE, …

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How To Use Master Plans – TER’s – Calculator Reports Purchased From Engineering Express

READ BELOW BEFORE USING NON SITE-SPECIFIC PERFORMANCE EVALUATIONSFROM ENGINEERING EXPRESS FOR YOUR PROJECT General Information About Non Site-Specific Plans: Certified Performance Evaluations (also referred to as Master Plans, Generic, or Non Site-Specific Plans) you receive contain a physical or digitally certified engineer seal. They are intended to be used to assist in obtaining a building …

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When will I receive my order? How long does it take to get my digitally signed-sealed file sent to me?

For Online plan orders, we do our best to get your digitally signed and sealed file reviewed, sealed by an engineer, & emailed back to you within 24 hours / the next business day. If a plan is requested in the morning (Eastern Time), it is typically available the same business day. Digitally sealed files …

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Why is there an expiration on digitally signed-sealed plans and how does that work for permitting?

Because a digitally sealed plan can be copied and reused while maintaining the digital signature certification, plans produced by engineering express that are not site-specific are encoded with limitations of use that restrict their use for permitting to a single project. Engineering Express encodes master plans with the permitting contractor, zip code restriction, and a …

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What are your business hours / time that you are open and what is your location?

Engineering Express is open for business from 8:30 am to 5:00 pm Eastern Time Monday through Friday.  We do answer calls & chats before/after hours if we’re available. Visiting Engineering Express is by appointment only and readily available virtually. Find our numerous offices by clicking here. Local pickups for any plans are discontinued & are …

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is the 6th Edition Florida Building Code still valid? That’s what it says on my plan.

If the controlling permit for your project is dated prior to Jan 1, 2021, then the  6th Edition Florida Building Code is still valid.  Otherwise, you will need to place an order for an updated version of the plan (please visit EngineeringExpress.com/store/ to start your search (We recommend beginning with the brand needed if known …

is the 6th Edition Florida Building Code still valid? That’s what it says on my plan. Read More »

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