Helpful information on the use of our many company systems & resources
Unfortunately Engineering Express does not work directly with homeowners for site-specific projects. Visit EngineeringExpress.com/directory/ for a list of S. Florida engineering firms that could help you with your request or search online for an engineer near you.
Engineering Express discontinued pickup from all of our Office Locations. That option has been removed from our online store in case you are looking for it. Not to worry, we have free local shipping for minimum fee orders and are happy to work with any of our repeat clients on ways to avoid shipping fees …
FAQ I placed an order for pickup that now needs to be shipped. What do I do? Read More »
FIRST: Get the permit # & plan reviewer’s contact information. THEN: Get the comments IN WRITING. LAST: Provide us with our order # (for online orders) or Project # (for site-specific ExpressPass orders). Forward that information to [email protected]. We are not going to be able to help you without ALL the above information. Note: comments …
Please contact E-tempest directly to know the status of your order.
This can only be done if the order has not been processed. Please contact our office for further assistance or use our Live Chat feature.
This can only be done if the order has not been processed or shipped. Please contact our office for further assistance or use our Live Chat feature.
Please contact our project manager through your ExpressPass dashboard
As of mid-20201 Engineering Express is taking a break from roof designs to focus more on other building components. Visit EngineeringExpress.com/directory/ for a list of S. Florida engineering firms that could help you with your request.
If you need to find a Florida Approval, Miami Dade NOA, ICC ES, Intertek, IAPMO, or Dr. J’s Engineering number please visit EngineeringPlans.com EngineeringPlans.com continuously synchronizes data with these agencies and indexes them for a better search and view experience. Single-click over to the source agency site, download documents, ask and discuss, and more. All …
Please check your email spam folder. If you still can’t or have not received it after being notified the “Completed” status of your order please email us your order information at [email protected] & ask that it be re-emailed.
Access your ExpressPass account with your ExpressPass code and click edit profile. For existing projects, you will be able to change/modify the contact for your project. For new projects, you can select the new contact at the time of ordering. You can edit modify, & delete the contact list from the edit profile page.
Engineering Express provides engineering review & certification of orders placed through E-Tempest shutter software. If you ordered the digitally signed and sealed file from E-Tempest, it will be emailed to you as a PDF attachment. If you requested Hard copies but need a digitally signed – sealed file, please contact E-Tempest directly.
Engineering Express has developed an efficient system for volume discounts. Discounts are offered by purchasing Tokens in bulk. This allows volume orders to be spread out over time & products, and also avoids license fee charges. Visit EngineeringExpress.com/Tokens for more information about our token system and bulk discounts.
Engineering Express would love to have every model unit of an A/C or generator pre-engineered. We can only engineer what we’re hired to do by the manufacturer so letting them know is always an option. If you are a contractor & in need of our help right away, you would need to order a site-specific …
If you have reason to believe your account is not in good standing, or if a designer tells you they cannot process your work due to your account status, contact our office to help you further with your request by sending an email to [email protected] or using our general Contact Us form.
If you need to change the shipping address of an order already placed, you will need to send an email to [email protected] with your order number & new shipping address before your order gets completed or shipped. For new orders, be sure to update your information on your Account Page.
