Please see our Refund Policy for information about refunds.
If you would like to discuss your specific issue, please contact us.
Last Update: February 26, 2025
Related Knowledge Base Posts -
- FAQ: What do I do if a TER or Generic Performance Evaluation isn’t approved for a permit?
- Instructions for proper use of rooftop equipment wind pressure calculator
- FAQ I’m a homeowner looking for a fence & gate (or similar) plan for permit. What do I do?
- FAQ I’m a contractor looking to purchase a fence / gate or similar plan. What do I do?
- FAQ I need a wind calculation for a roof. Can Engineering Express help with that?
- FAQ I placed an order for engineering through E-Tempest / one of your online affiliates. How can I find out the status?