Why Your TER Might Get Rejected — and How to Fix It
Sometimes, municipalities or contract documents require more information than just submitting a TER (Technical Evaluation Report).
Here is a summary of Typical reasons why TER’s aren’t approved.
1. The TER doesn’t include certification that the product meets the specific conditions of the job.
SOLUTION: A Design Professional needs to certify that the TER/plan meets the job conditions either by a letter, site-specific plan, or other building-department approved method.
2. An unsigned or uncertified copy was submitted.
SOLUTION: Order original, certified TER’s from our Online Plan Store (a code requirement, click here to read why)
3. More sealed copies of the TER are required
SOLUTION: Order additional sealed copies from our Online Plan Store.
4. The product is being used outside the limitations assumed in the TER
SOLUTION: Engineering Express offers site-specific structural analyses tailored to real project conditions, delivering more accurate results than generic evaluation reports. Plus, enjoy a free plan exchange with store or office credit for TERs that don’t meet your needs.
5. Additional supporting documentation or calculations are required.
SOLUTION: Either your building engineer of record or Engineering Express can assist with additional supporting calculations. Complete a Project Request to inquire how we can assist.
6. Permitting authority unfamiliar with TERs
SOLUTION: Provide explanatory resources and refer reviewers to this article
For guidance with your next project, explore our Plans, Calculators, Knowledge Base,
or contact us directly for site-specific support
Last Update: October 9, 2025